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Privacy Policy

PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION THAT YOU SHOULD KNOW BEFORE USING THE WEBSITE OR SERVICES. BY USING THE WEBSITE OR SERVICES, YOU WILL BE DEEMED TO HAVE ACCEPTED THIS PRIVACY POLICY.

By using the Website or Services, you accept the practices set forth in this Privacy Policy and the Terms of Service. This privacy statement was last updated on July 28, 2025.

We have created this privacy statement in order to provide you with clear, simple and complete information about how we process the personal data you give us or the data we may collect while you are browsing our website, how it may be transferred to third parties and your rights and options to control your personal information and protect your privacy.

A. INFORMATION WE COLLECT

How we collect your information

We may collect information regarding the use of our Website, especially with respect to your browsing (pages visited, links clicked, etc.). Some of this information may be collected using cookies placed in your web browser when you browse our website. The information that we request is and will be retained by us and used as described in this Privacy Policy. We do not request or intend to collect any “special categories of information” such as any information on health, race, religion, political opinions or philosophical beliefs, sexual preferences or orientation.

When you request a page from our Website, our servers log the information provided in the HTTP request header, JavaScript or similar technical tools, including the IP number, the time of the request, the URL of your request and other information. We collect this information in order to make our Website function correctly and provide you the functionality that you see on the Website. We also use this information to better understand how visitors use our Website and how we can better tune our Website, its contents and functionality to meet your needs.

When you use the Website, HQMX or trusted third parties authorized by HQMX may also collect certain technical and routing information about your computer (also known as environmental variables) to facilitate your use of the Website and the Services enabled thereby. All of this information may be collected by HQMX and used to help improve our offerings to you.

HQMX does not track users over time and across third party websites to provide targeted advertising and therefore does use do not track (DNT) signals. However, some third party sites may keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you.

We may collect your information when you:

  • create a customer account on our applications, if applicable;
  • contact our customer service or send requests for information to us;
  • browse on the Internet using cookies or similar technology.

HQMX processes your information to:

  • enable you to create and manage your access to your customer account if applicable;
  • connect you to external, third party applications;
  • manage customer relations with respect to any requests for information or complaints;
  • manage and optimize your customer experience;
  • conduct statistical analyses to develop management, measuring and reporting tools;
  • process your browsing data via cookies for which you have given consent.

User Account

Some of the Services offered may require you to register for a user account with HQMX ("User Account"). When registering, we will ask you to voluntarily supply certain information. You may also register through certain third party social networking services ("SNS"). Please note that if you opt to use your SNS account, HQMX is able to access your data in connection with your SNS account. If you wish to deactivate your User Account, you can contact us at [email protected]. When you deactivate your account, all information stored will be deactivated, though some information may be retained for archival or legal purposes.

Information Relating to Children

The HQMX Website is not directed at children under 16 years of age (or other age as required by local law). We do not knowingly collect personally identifiable information from children. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at [email protected]. If we become aware that a child under 16 has provided us with Personal Information, we will delete such information from our files.

B. COOKIE POLICY

Cookies and Web Beacons

The Website uses "cookie" and "web beacon" technology. Cookies are tiny text files that are stored on your device to help track your use of our site and to personalize your journey. Web beacons are used in combination with cookies to help website operators understand how visitors interact with their websites.

Our cookies serve various purposes, but are generally either necessary, help us improve performance, provide extra functionality, or help us serve relevant advertisements.

  • First Party Cookies: These are cookies controlled and managed by HQMX. We only use cookies that are strictly necessary for functionality.
  • Third Party Cookies: These are cookies controlled by a third party. Data collected is only accessible by the third party. We do not have access to or control over these cookies.

You can manage your cookie settings in your browser. However, refusing cookies may degrade the performance of our Services.

C. USE AND DISCLOSURE OF INFORMATION

We use your information for the following purposes:

  • Delivering and improving our services: Developing, improving, and analyzing our Services.
  • Displaying advertisements: Using information to display third-party ads to keep our Service free.
  • Cross-promotion: Promoting our other Services.
  • Tracking and fraud prevention: For advertising campaigns.
  • Analytics and research: Understanding usage of the Services.
  • Security: Enhancing the safety of our Services.
  • Customer Support: Responding to your inquiries.
  • Legal obligations: When required by law.

How We Share This Information

We do not share information that individually identifies our customers with companies, organizations or individuals outside of HQMX, unless one of the following circumstances applies:

  • Within HQMX: Information may be shared within our affiliated brands and companies.
  • With Partners: We may share aggregated or pseudonymous information with partners.
  • For Legal and Other Purposes: We may access, preserve and disclose information to investigate, prevent, or take action in connection with legal process and legal requests.
  • New Ownership: If the ownership or control of HQMX changes, we may transfer your information to the new owner.

Data Processing and Transfers

When you submit personal information to HQMX, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which HQMX and its affiliates and subsidiaries maintain offices.

D. CHOICES AVAILABLE TO YOU

You can always choose whether or not to disclose personally identifiable information. However, if you choose to withhold requested information, we may not be able to provide you with some of the Services.

You can choose at any time to opt out of receiving emails from HQMX by clicking the unsubscribe link at the bottom of any email or by contacting us at [email protected].

You may have rights under applicable laws to have access to your personal information and to ask us to rectify, erase and restrict its use. You may also have rights to object to your personal information being used, to ask for the transfer of personal information you have made available to us and to withdraw consent to the use of your personal information. You can exercise these rights by submitting a request at [email protected].

If you have any questions about this Privacy Policy, please contact us at: [email protected].